JOINT BASE SAN ANTONIO-RANDOLPH, Texas – Trying to get information out to the masses on opportunities to become an officer in the United States Air Force or Space Force can be challenging since pages often require the use of a common access card or sometimes aren’t suitable for the information.
Air Force Recruiting Service has found a solution for getting the information applicants need at their fingertips. Specialists from AFRS’s line officer accessions program and the public affairs office teamed up to create a public page on the AFRS website that serves as a one-stop shop for line officer accession information.
“The new public site contains lots of pertinent information for enlisted active duty OTS (officer training school) applicants interested in the USAF and USSF,” said Linda Wallace, AFRS line officer accession program manager. “The most notable features are the board schedule, active duty OTS program announcement, board related updates/announcements, and a new slideshow that simplifies the basic application instructions.”
Previously the information was put on the Air Force portal, but it had limitations.
“The AFRS portal page was a great resource for our programs; however, the page was not accessible to everyone,” Wallace said. “Only those on the AFNET (Air Force Network) with a CAC could access the portal page and that really limited the reach of our efforts to keep all applicants informed. The new public site allows everyone to access the information from anywhere in the world. It truly is a one-stop location for all things related to active duty line officer accessions – and it has some good information for civilian applicants, as well.”
For Wallace and her team, reaching out and collaborating with AFRS public affairs has been a great experience.
“Working with PA to get this site up and running was very rewarding, as our team had a chance to form new relationships and get to know those we don’t work with on a regular basis,” Wallace said. “The public affairs specialists are delightful to work with and they are great at what they do. Together, our offices have created this amazing resource that we hope will benefit applicants and take some of the mystery out of the application process.”
For the public affairs team, this is an opportunity to help streamline a process and provide an accessible site for those interested in serving, whether inside or outside the network.
“Having this publicly accessible page for our officer applicants, whether current Airmen or civilians, makes it handy for those seeking a commission is the U.S. Air Force,” said Leslie Brown, chief of AFRS public affairs. “We want those interested to have all the information they need in one place. It gives everyone, regardless of their background, the same access to apply,”
Ultimately serving their customers is what Wallace and her team aim to do.
“We are laser-focused on the customer experience and improving our procedures to streamline the application process,” Wallace said. “We fully understand that we are in the business of making people’s dreams come true and we take that responsibility very seriously.”
Wallace said this is one of many projects the Line Officer Accessions Team has addressed lately to improve processes and provide easy access to information.
“I would like to acknowledge the entire Line Officer Accessions Team for the hard work that goes into bringing these special projects to life,” Wallace said. “This new public site is only the latest in a long line of collaborative efforts to bring about positive change to our programs. There have been many long meetings and late nights dedicated to our process improvement efforts over the years.”
To find the line officer accessions page, go to www.recruiting.af.mil and click on “About Us” and then “AFRS Line Officer Accessions.”