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JBSA - Lackland | CTC Integrated Response Center pilot debuts at JBSA

  • Published
  • By Angelina Casarez
  • 502nd Air Base Wing Public Affairs
JOINT BASE SAN ANTONIO-LACKLAND, Texas --  

Leaders of the 502nd Air Base Wing resilience team recently met with Pentagon officials to discuss a new Integrated Response Center co-location pilot at Joint Base San Antonio-Lackland.

This initiative, Connect-to-Care, or CTC, is just one effort by the Department of the Air Force to examine and change policies and practices to better serve survivors of sexual assault and harassment, stalking, and domestic violence cases.   

The focus of the pilot program is to study how co-locating support services improves a person’s ability to receive necessary care following a traumatic event.

“Collocating is especially important because it provides individuals one place to go while the agencies participating can share best practices, improve collaboration and coordination among support services while reducing re-victimization,” said Dr. Charlotte Moerbe, JBSA and 502nd ABW Sexual Assault Response Coordinator.    

Co-located agencies will include Sexual Assault Prevention and Response, to include both sexual assault and sexual harassment victim advocates, Domestic Abuse Victim Advocate’s from Family Advocacy, Victim’s Counsel (legal services for victims), and a Religious Support Team. 

The collocation, currently known as the JBSA “Advocacy Center,” is expected to be completed with all agencies by Sept. 27.

“CTC is the process of sharing information and referral of care between two or more service providers with the goal of ensuring connection to appropriate services,” stated Brig. Gen. Debra Lovette, U.S. Air Force Director of Integrated Resilience.     

“It’s our hope that by establishing one location for the majority of victim services, we will see more outreach by people needing care which is crucial to the healing process,” said Dan Katka, JBSA and 502nd ABW Resilience Director.

The Department of the Air Force is initiating this program at six additional installations across the world collecting qualitative and quantitative data to learn how to create a better system of care that empowers survivors.

JBSA-Lackland was one of the locations selected for the Air Force’s pilot program and JBSA leaders are examining how this concept can be replicated across the JBSA locations.

“Taking care of service members and their families is one of my top priorities,” said Brig. Gen. Russell Driggers, JBSA and 502nd ABW Commander. “While this program is targeted at JBSA-Lackland, we plan to use the data we collect to determine a way ahead for implementation across JBSA.”