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Process improvement expert to 59th MDW: ‘You’re leading the way’
Maj. Gen. Bart Iddins (right), 59th Medical Wing commander, and Army Col. Damon Baine (left), San Antonio Military Health System chief operating officer, listen to Dr. Brent James offer input during a briefing at the Gateway Academy in the Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, Jan. 11. An internationally known expert in the field of clinical quality improvement, James shared lessons learned from previous job encounters from the past 30 years. He is executive director of the Institute for Health Care Delivery Research and vice president, Medical Research and Continuing Medical Education at Intermountain Healthcare in Salt Lake City, Utah. (U.S. Air Force photo/Staff Sgt. Kevin Iinuma)

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Photo by: Staff Sgt. Kevin Iinuma |  VIRIN: 170111-F-AE629-029.JPG